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Introduction

At The Welcome Home Practice, we are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, and store your personal and health information, and your rights regarding your data.

Information We Collect

We may collect personal information you provide us when you contact us or use our services. This typically includes:

• Your name, contact details, and date of birth

• Relevant health and therapy information needed for assessment and treatment

• Payment and insurance details if applicable

• Information you share during therapy sessions

How We Use Your Information

Your data is used solely to provide and manage your psychological services. This includes:

• Booking and managing appointments

• Delivering therapy and assessments

• Maintaining clinical records securely

• Complying with legal and professional obligations

• Communicating with you about your care

Data Security

We take appropriate technical and organisational measures to keep your information safe and confidential, in accordance with the UK General Data Protection Regulation (GDPR) and professional standards.

Information Commissioner’s Office (ICO) Registration

The Welcome Home Practice is registered with the Information Commissioner’s Office (ICO), the UK’s independent body that oversees data protection. This registration reflects our compliance with data protection laws and our commitment to managing your personal information responsibly.

Sharing Your Information

We do not share your personal information without your explicit consent unless required by law, such as in cases involving risk of harm, safeguarding concerns, or court orders. Where necessary, we may communicate with other healthcare professionals involved in your care with your permission.

Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate information

• Request the deletion or restriction of your data in certain circumstances

• Withdraw consent for data processing where applicable

• Receive a copy of this privacy policy at any time

Data Retention

We keep your records securely for a minimum of seven years as required by professional guidelines. After this period, your information will be securely destroyed.

Contact

If you have any questions about your data or this policy, please contact our Admin Staff:

Email: Admin@WelcomeHomePractice.com